QuitBot Privacy Statement
Update: May 4, 2018
QuitBot (We or Us), a research study of the QuitBot chatbot for smoking cessation at the Fred Hutchinson Cancer Research Center in Seattle, Washington, takes your privacy seriously. We respectfully request that you review our Privacy Statement carefully so you understand our privacy practices. This Privacy Statement explains how We collect, use, disclose, and safeguard the information you provide to Us so you can make an informed decision when using QuitBot. If you have questions, please contact Us at Quitbot@fredhutch.org.
This Privacy Statement covers both our texting and conversational agent programs (Service) solely for the clinical trials which require you to use QuitBot. By using QuitBot or otherwise providing your information to Us, you agree to the terms of this Privacy Statement. If you do not agree with the terms of this Privacy Statement, please stop using QuitBot.
INFORMATION WE COLLECT
We collect some non-personal information and some personally identifiable information (PII) when you access QuitBot. Non-personal information includes information that cannot be used to identify you, individually, like anonymous usage data, number of clicks that you make as you navigate the website or mobile application, etc. Personal Information includes information that can be used to identify you such as your email address. The collection of this information is regulated by the Fred Hutchinson Cancer Research Center's Human Subjects Institutional Review Board.
HOW WE USE PERSONAL INFORMATION
When using QuitBot, We may ask you to provide Us with some personally identifiable information to create your User profile and to support your use of QuitBot. We describe how We use or disclose your personal information in more detail here:
User Information. QuitBot includes an engaging experience for quit smoking program participants (Users). To effectively deliver our programs to our Users We may collect, store, and use personally identifiable information that you provided to Us when you registered for this study. The use of this information is regulated by the Fred Hutchinson Cancer Research Center's Human Subjects Institutional Review Board.
Communications. We may use personally identifiable information you provided to Us to respond to you, to provide what you requested, to update you about changes to our Privacy Statement or terms and conditions.
Research. We use identified information (information that is linked to your study identification number) to measure QuitBot's impact and effectiveness to Users, and to conduct surveys and continue our research at the Fred Hutchinson Cancer Research Center, which may result in published reports or articles. De-identified information is used in our reports, research, surveys and results. In order to protect your privacy, We do not include any personally identifiable information in our research reports.
HOW WE PROTECT YOUR PERSONAL INFORMATION
When you share personally identifiable information with Us it is protected both online and offline. When We collect sensitive information like your name and contact information, the information is encrypted and transmitted in a secure manner. The computers and servers We use to store this information are kept in secure environments. Only employees of the Fred Hutchinson Cancer Research Center with the need to access your information for the research study are granted access to your personally identifiable information.
ACCESS AND CONTROL TO YOUR PERSONAL IDENTIFIABLE INFORMATION
Your Rights. We are required by law to: (1) protect the privacy of your Personal Information, provide you this notice explaining our responsibilities and privacy practices when We collect your Personal Information, notify you of a breach of unsecured Personal Information, and follow the terms of our Notice.
Data storage. We store Personal Information and other data for as long as it is allowed by the Fred Hutchinson Cancer Research Center's Human Subjects Institutional Review Board.
Devices. We may collect information from or about the computers, phones, or other devices where you install or access QuitBot, depending on the permissions you've granted. We may associate the information We collect from your different devices, which helps Us provide consistent use of QuitBot across your devices. For example, connection information such as the name of your mobile operator or ISP, browser type, language and time zone, and IP address.
Legal Proceedings. We may disclose your Personal Information in response to a court or administrative order, subpoena, discovery request, or other lawful processes.
UPDATES TO PRIVACY STATEMENT
We will notify you through our Website or Apps of any significant changes made to our privacy practices by updating our Privacy Statement, and include the opportunity to stop using QuitBot.